Santo Stefano Penthouse at Ponte Vecchio

Privacy Notice

In accordance with EU Regulation 2016/679 (“GDPR”), we inform you that the personal data you provide will be processed lawfully, fairly, and transparently.

1. Data Controller
The Data Controller is Officina 360 Srls, located at Piazza di San Paolino 1r Firenze, email: [email protected].

2. Purpose of processing
The collected data (name, surname, contact details, ID, payment information, etc.) are processed exclusively for:

fulfilling legal obligations (guest registration, communication to public authorities, tax compliance);

managing the booking and stay;

ensuring safety and customer assistance.

3. Processing methods and security
Data are processed by electronic and paper means with appropriate technical and organizational measures to prevent unauthorized access.

4. Data retention
Data will be stored only as long as necessary to comply with legal and administrative requirements.

5. Disclosure to third parties
Data may be disclosed solely to public authorities (e.g., Police) and service providers strictly related to the management of the booking.

6. Rights of the data subject
Guests may exercise their rights under Articles 15–22 GDPR (access, rectification, erasure, restriction, objection) by contacting [contact email].

7. Complaints
Guests have the right to lodge a complaint with the Data Protection Authority (www.garanteprivacy.it).